PRODUCT RECALL NOTICE

Recall date: 13 December 2013

Novartis Consumer Health UK LTD (NCH) announced today that it is recalling certain batches of Tixylix®, paediatric liquid cough and cold medicines, because of a potential manufacturing defect with the tamper seal that could result in small pieces of plastic being found in the bottles.

Whilst no pieces of plastic have been found in Tixylix® medicines and the potential occurrence of this defect is very low, as a precaution, we are recalling the batches from consumers, retail customers and wholesalers in the UK. Consumers are asked to return these products to the place of purchase for a refund. The health and safety of our consumers is always our highest priority.

Recalled batches

The specific batches of Tixylix® medicines being recalled are:

Tixylix recalled batches

TIXYLIX BABY SYRUP 100ML:
Batches - 10RR Expiry date 01/11/15, 11RR Expiry date 01/11/15, 1SS Expiry date 01/11/15, 2SS Expiry date 01/12/15, 2TT Expiry date 01/02/16, 8SS2 Expiry date 01/01/16, 8VV Expiry date 01/06/16.

TIXYLIX BLACKCURRANT FLAVOUR SYRUP 100ML:
Batches - 1VV Expiry date 1/06/16, 3VV Expiry date 01/07/16, 3VV2 Expiry date 01/06/16.

TIXYLIX CHESTY COUGH 100ML:
Batches - 1RR Expiry date 01/08/15, 1TT Expiry date 01/05/16, 2RR Expiry date 01/08/15.

TIXYLIX TODDLER SYRUP 100ML:
Batches - 10SS2 Expiry date 01/02/16, 11SS Expiry date 01/02/16, 12RR Expiry date 01/11/15, 13RR Expiry date 01/11/15, 13RR2 Expiry date 01/11/15, 1RR Expiry date 01/09/15, 1TT Expiry date 01/02/16, 2RR Expiry date 01/09/15, 2VV Expiry date 01/06/16, 3RR Expiry date 01/09/15, 4RR Expiry date 01/09/15, 4VV Expiry date 01/06/16, 5RR Expiry date 01/09/15, 5VV Expiry date 01/06/16, 6RR Expiry date 01/09/15, 6VV Expiry date 01/06/16, 7RR Expiry date 01/09/15, 7RR2 Expiry date 01/09/15, 7VV Expiry date 01/06/16, 8RR Expiry date 01/10/15, 9RR Expiry date 01/10/15, 9SS Expiry date 01/02/16.

TIXYLIX TODDLER SYRUP 150ML:
Batches - 12SS Expiry date 01/02/16, 14RR Expiry date 01/11/15.

This recall is being conducted with the knowledge of the Medicines and Healthcare Products Regulatory Agency (MHRA). If you have any concerns or need further information about batch numbers (found on the bottle label next to the expiry date) or how to return the products and receive a full refund, please contact the consumer enquiries team by calling 0800 854 100.